Our Most Common Questions
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Find answers to some of our most frequently asked questions below. If you need help with anything else, please feel free to reach out to our team.
FAQ
To ensure a safe and comfortable stay for all our guests, we require that individuals be at least 21 years of age to reserve and check into a room.
Reservations for The Cottages at Cabot Cove can be made by telephone or online.
All deposits will be charged at the time of booking and applies to any and all date(s) of your reservation. We accept Visa, MasterCard, Discover and American Express. Cash, check, and gift certificates issued by The Cottages at Cabot Cove and the Kennebunkport Resort Collection are also accepted. If you plan on using a gift certificate, please let us know at the time of booking.
We are a small Kennebunkport hotel; therefore, cancellations affect us significantly. If you find it necessary to change or cancel your reservation, we require a minimum of 14 days’ notice to receive a refund of your deposit, less a $50 administration fee. Should you cancel within 14 days of your arrival date, your reservation is non-cancellable and non-refundable, and the deposit will be forfeited. Special sales and limited-time offers including, but not limited to, Advance Purchase, New Year’s Day Sale, April Fool’s Day Sale, etc., require a 100% deposit and are completely non-refundable regardless of cancellation date.
Please note, guests are always welcome to send a friend or family member to take their place as a guest of The Cottages at Cabot Cove.
Check-in is any time between 3:00 PM – 6:00 PM. Please contact the hotel prior to arrival if you would like to request an earlier check in time. Should you arrive after the desk has closed, please call the front desk for instructions on how to retrieve your cottage room key. Check-out time is prior to 11:00 AM. Late check-outs are based on availability and may incur an additional fee.
Our property cannot accommodate pets. However, our sister hotels, The Lodge on the Cove, Luxury Cottages at Hidden Pond, the Ivy Cottage at Cape Arundel Inn & Resort, and Yachtsman Hotel and Marina Club, are dog-friendly hotels in Kennebunkport, ME.
A resort fee of $35 per night, 9% Maine State Sales Tax, 2% Destination Fee, and a 1% Community Impact Fee are applied to all room reservations.
The Cottages at Cabot Cove is 100% non-smoking. Smoking is not permitted anywhere on the property. There is a $250 cleaning fee if we find guests have smoked in or outside of the cottages.
The Cottages at Cabot Cove is committed to becoming an environmental leader in the hospitality industry by pursuing Environmental Leadership Certification. Our goals include minimizing our environmental impact through sustainable practices such as energy efficiency, waste reduction, and sourcing eco-friendly products. We aim to enhance our operational efficiency, engage our guests and staff in our sustainability efforts, and strengthen our brand value by demonstrating our commitment to the planet. This certification will not only affirm our dedication to environmental stewardship but also provide us with a competitive advantage by appealing to eco-conscious consumers, ultimately contributing to the well-being of our communities and the environment at large.