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Our Most Common Questions

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Find answers to some of our most frequently asked questions below. If you need help with anything else, please feel free to reach out to our team.


How can I make a reservation?

Reservations for The Cottages at Cabot Cove can be made by telephone or online. 

How will I be charged?

All deposits will be charged at the time of booking and applies to any and all date(s) of your reservation. We accept Visa, MasterCard, Discover and American Express. Cash, check, and gift certificates issued by The Cottages at Cabot Cove and the Kennebunkport Resort Collection are also accepted. If you plan on using a gift certificate, please let us know at the time of booking.

What is the cancellation policy?

We are a small Kennebunkport hotel; therefore, cancellations affect us significantly. If you find it necessary to change or cancel your reservation, we require a minimum of 14 days’ notice to receive a refund of your deposit, less a $50 administration fee. Should you cancel within 14 days of your arrival date, your reservation is non-cancellable and non-refundable, and the deposit will be forfeited. Special sales and limited-time offers including, but not limited to, Advance Purchase, New Year’s Day Sale, April Fool’s Day Sale, etc., require a 100% deposit and are completely non-refundable regardless of cancellation date.

Please note, guests are always welcome to send a friend or family member to take their place as a guest of The Cottages at Cabot Cove.

When are check-in and check-out?

Check-in is any time between 3:00 PM – 6:00 PM. Please contact the hotel prior to arrival if you would like to request an earlier check in time. Should you arrive after the desk has closed, please call the front desk for instructions on how to retrieve your cottage room key. Check-out time is prior to 11:00 AM. Late check-outs are based on availability and may incur an additional fee.

Are there any hotel fees?

A resort fee of $35 per night, 9% Maine State Sales Tax, 2% Destination Fee, and a 1% Community Impact Fee are applied to all room reservations.

Is smoking allowed?

The Cottages at Cabot Cove is 100% non-smoking. Smoking is not permitted anywhere on the property. There is a $250 cleaning fee if we find guests have smoked in or outside of the cottages.